Effective Date: August 23, 2023
Last Updated: August 23, 2023
Mathnasium Center Licensing Canada, Inc. (“Mathnasium Canada,” “we,” “us,” or “our”) is the franchisor for Mathnasium™ learning centres in Canada, which are independently owned and operated franchises. This Policy describes Mathnasium Canada’s practices regarding the personal information collected, used, disclosed, and retained by or on behalf of Mathnasium Canada in connection with our operations in Canada, including information about individuals located in Canada collected through our online and offline services, including the Mathnasium Canada website (accessible at Mathnasium.com/ca or Mathnasium.ca), our mobile applications, and our Mathnasium@home online learning platform (collectively, our “Services”).By using our Services or otherwise providing personal information to us, directly or indirectly, you consent – on your own behalf and on behalf of each individual you represent when using our Services (including a child for whom you are responsible) – to our collection, use, disclosure, and retention of your personal information and the personal information of each individual you represent as described in this Policy and as otherwise permitted by applicable law. If you do not want us to collect, use, or disclose your personal information as described in this Policy, then you may choose to not use our Services. Please refer to section 9(e) of this Policy to learn about withdrawing your consent.
We may change this Policy from time to time. If we change this Policy, we will notify you by revising the “Last Updated” date at the top of this Policy. Please refer to section 18 of this Policy to learn about changes to this Policy.
Except as expressly set out in this Policy, this Policy does not apply to personal information collected, used, disclosed, or retained by Mathnasium learning centres in Canada, each of which is an independently owned and operated franchise with its own privacy policy.
This Policy does not apply to the handling of personal information in connection with Mathnasium operations outside Canada. If you are an individual located outside Canada, then please read the U.S. privacy policy here.
This Policy does not apply to personal information we collect regarding our employees or individual applicants for employment with Mathnasium Canada or its affiliates. If you are an applicant for employment with Mathnasium Canada or its affiliates, then please read the applicable Job Applicant Privacy Notice on the careers page of the Mathnasium Canada website.
Contents
4. PERSONAL INFORMATION WE COLLECT & HOW WE USE IT
5. INFORMATION COLLECTED AUTOMATICALLY
6. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
7. HOW WE DISCLOSE PERSONAL INFORMATION
8. HOW WE CREATE, COLLECT AND USE NON_PERSONAL INFORMATION
10. HOW YOU CAN ACCESS AND CORRECT YOUR PERSONAL INFORMATION
11. WHERE WE USE, PROCESS, AND STORE YOUR PERSONAL INFORMATION
12. INFORMATION RELATING TO CHILDREN
14. INFORMATION ABOUT ONLINE CHATS
16. EMAILS AND TEXT MESSAGES ABOUT THIS POLICY
17. DISCLAIMERS, LIABILITY EXCLUSIONS/LIMITATIONS AND DISPUTES
1. Application of this Policy
This Policy applies to you if you are located in Canada and use our Services or otherwise provide personal information to us.
If you use our Services on behalf of or for the benefit of another individual (e.g., a child for whom you are a parent or guardian), then in the other provisions of this Policy references to “you” means you or the individual (as applicable) and references to “your personal information” mean the personal information of you or the individual (as applicable).
Except as expressly set out in this Policy, this Policy does not apply to personal information collected, used, disclosed, or retained by Mathnasium learning centres in Canada, each of which is an independently owned and operated franchise with its own privacy policy. We have no responsibility or liability for how franchised Mathnasium learning centres collect, use, disclose, or retain your personal information.
This Policy does not apply to the handling of personal information in connection with Mathnasium operations outside Canada. If you are an individual located outside Canada, then please read the U.S. privacy policy here.
This Policy does not apply to personal information we collect regarding our employees or individual applicants for employment with Mathnasium Canada or its affiliates. If you are an applicant for employment with Mathnasium Canada or its affiliates, then please read the applicable Job Applicant Privacy Notice on the careers page of the Mathnasium Canada website.
2. Scope of this Policy
This Policy explains how and why we collect, use, disclose, and retain your personal information in connection with our operations in Canada. This Policy also describes the rights and choices you have regarding your personal information under our control. In some circumstances, at the time of collection of your personal information, we may provide you with additional information regarding our handling of your personal information.
In this Policy, “personal information” means information about an identifiable individual (i.e., a natural person), but does not include (to the extent permitted by applicable law) information that is: (a) anonymized (including as a result of aggregation) so that the information cannot be directly or indirectly associated with an identifiable individual; (b) business contact information that enables an individual to be contacted at a place of business; or (c) not subject to regulation by applicable personal information protection laws, which may include publicly available information (e.g., information in a telephone directory).
3. Your Consent
You consent to our collection, use, disclosure, and retention of your personal information as described in this Policy and as otherwise permitted by applicable law.
By providing us with the personal information of another individual, you confirm that they (or you on their behalf and with lawful authority) have given valid consent to your disclosure of their personal information and our collection, use, disclosure, and retention of their personal information in accordance with this Policy.
By using our Services or otherwise providing personal information to us, directly or indirectly, you consent to our collection, use, disclosure, and retention of your personal information and the personal information of each individual you represent as described in this Policy and as otherwise permitted by applicable law.
We may also obtain your additional consent from you in certain circumstances to collect, use, disclose, or retain your personal information for other purposes not described in this Policy. In addition, where permitted by applicable law, we may collect, use, disclose, and retain your personal information without your consent.
By providing us with the personal information of a student, you confirm that: (a) you are the student’s parent or guardian with lawful authority to act on behalf of the student and provide us with the student’s personal information; and (b) you consent, on behalf of the student, to our collection, use, disclosure, and retention of the student’s personal information in accordance with this Policy.
By providing us with the personal information of another adult individual (e.g., an emergency contact for a student) you confirm that the adult individual has given valid consent to: (a) your disclosure of their personal information to us; and (b) our collection, use, disclosure, and retention of their personal information in accordance with this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to us, but then you might not be able to use or obtain the full benefit of our Services. Please refer to section 9(e) of this Policy to learn about withdrawing your consent.
4. Personal Information We Collect & How We Use It
Depending on your interactions with us and your use of our Services, we may collect your identifiers and contact information; personal records; commercial information; Internet or other electronic network activity information; geolocation data; audio, electronic, visual, thermal, olfactory, or similar information; professional or employment-related information, and inferences from other information.
We may use your personal information for some or all of the following purposes as applicable to you and as otherwise permitted by applicable law: (a) providing you with requested Services (including customer care service); (b) communicating with you; (c) marketing, advertising, and promotions; (d) understanding how you access and use our Services; (e) improving our Services; (f) responding to your desires and preferences; (g) auditing, and for research and analysis; (h) to help maintain the safety, security, and integrity of our Services; (i) detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity; (j) tailoring our content or otherwise personalizing our Services; (k) to help protect the safety and security of students and instructors; (l) to help ensure the quality of our Services; (m) for internal education and training; and (n) as part of our application process for potential franchisees and to manage our relationship with current franchisees.
We may use your personal information to create non-personal information. We may transfer your personal information to our service providers to assist us to use your personal information.
We collect personal information in a variety of ways, and we may combine your personal information collected from various sources (including the Mathnasium learning centres with whom you interact).
We may collect the following personal information about you from the following sources (depending on your interactions with us and Mathnasium learning centres and your use of our Services), which information we use for the purposes summarized below as applicable:
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Category of Personal Information |
Categories of Sources |
Purposes for Collection |
|
Identifiers, including real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers |
Directly from you or someone you know Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to provide our Services Affiliates Our franchisees |
To provide you with requested Services Communicating with you Customer service Marketing, advertising, and promotions To better understand how users access and use our Services, to improve the Services, to respond to user desires and preferences, auditing, and for other research and analysis To help maintain the safety, security, and integrity of the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity Tailoring our content or otherwise personalizing the Services As part of our application process for potential franchisees, and relationship with current franchisees |
|
Personal Records, including name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or other financial information, or health insurance information This category includes the information described in Cal. Civ. Code § 1798.80(e). |
Directly from you or someone you know Advertising networks Data analytics providers Social networks Vendors that help us to provide our Services Affiliates Our franchisees |
To provide you with requested Services Communicating with you Customer service Marketing, advertising, and promotions To better understand how users access and use our Services, to improve the Services, to respond to user desires and preferences, auditing, and for other research and analysis To help maintain the safety, security, and integrity of the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity Tailoring our content or otherwise personalizing the Services As part of our application process for potential franchisees, and relationship with current franchisees |
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Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies This category includes the schools your child attends, school grade, registration date, enrollment information, progress reports, learning plans, survey data, attendance information, and other information relating to your student’s enrollment at one of our centers |
Directly from you Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to provide our Services Affiliates Our franchisees |
To provide you with requested Services Communicating with you Customer service Marketing, advertising, and promotions To better understand how users access and use our Services, to improve the Services, to respond to user desires and preferences, auditing, and for other research and analysis To help maintain the safety, security, and integrity of the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity Tailoring our content or otherwise personalizing the Services As part of our application process for potential franchisees, and relationship with current franchisees |
|
Internet or other electronic network activity information, including Internet or other similar activity, browsing history, search history, information on a consumer's interaction with a website, application logs, device data and registration, social media account information or advertisements |
Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to provide our Services |
To provide you with requested Services To better understand how users access and use our Services, to improve the Services, to respond to user desires and preferences, auditing, and for other research and analysis Marketing, advertising, and promotions To help maintain the safety, security, and integrity of the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity Tailoring our content or otherwise personalizing the Services |
|
Geolocation data |
Automatically when you use our Services Advertising networks Internet service providers Data analytics providers Social networks Vendors that help us to provide our Services |
To provide you with requested Services To better understand how users access and use our Services, to improve the Services, to respond to user desires and preferences, auditing, and for other research and analysis Marketing, advertising, and promotions To help maintain the safety, security, and integrity of the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity
|
|
Audio, electronic, visual, thermal, olfactory, or similar information |
Directly from you / during a Mathnasium session |
To protect the safety and security of students and instructors To ensure quality of our sessions For internal education and training purposes |
|
Professional or employment-related information |
Directly from you |
As part of our application process for potential franchisees, and relationship with current franchisees Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity |
|
Inferences used to create a profile reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes |
Drawn from the other categories of personal information we collect |
To better understand how users access and use our Services, to improve the Services, to respond to user desires and preferences, auditing, and for other research and analysis Marketing, advertising, and promotions To help maintain the safety, security, and integrity of the Services Detecting, investigating, or protecting against malicious, deceptive, fraudulent, or illegal activity Tailoring our content or otherwise personalizing the Services As part of our application process for potential franchisees |
We may also collect, use, and disclose personal information: (a) as required or permitted by applicable law or court order; (b) to respond to governmental or law enforcement requests; (c) to identify, contact or bring legal action against someone who may be causing injury to or interfering with our (or other persons’) rights or property; (d) to support any actual or threatened claim, defense or declaration in any lawsuit or before any legal or administrative authority, arbitration or mediation panel; or (e) for other purposes described in any other privacy notice or with your consent.
We may transfer your personal information to our service providers (i.e., organizations that provide services to us, including our affiliates) to assist us to use your personal information as explained in this Policy and as otherwise permitted by applicable law, including providers of services to help us: (a) operate our business; (b) operate and maintain the Mathnasium@home online learning platform and our websites; (c) provide our services to you; (d) provide, operate and maintain our information technology systems and services; (e) process payments and complete transactions; (f) create, print and deliver emails, text messages, and documents; (g) detect and deter fraud; (h) provide customer care services; (i) conduct promotions, sweepstakes, contests, surveys, and other marketing activities and events; and (j) collect and analyze data.
Our service providers may be located outside Canada, as explained in section 11 of this Policy.
5. Information Collected Automatically
As explained in section 4 of this Policy, we collect some types of personal information automatically when you use our Services. For example, we use cookies and other tracking technologies to collect and store information about your interactions with our website, including information about your browsing behavior, and emails. Our website also supports third-party cookies placed by our service providers and third parties, such as advertising partners.
(a) Cookies and Other Tracking Technologies.
Cookies are small files that a website transfers to your device through a web browser that enable the site’s or a third party’s systems to recognize your device and capture and remember certain information. Web beacons (also known as tracking pixels) are tiny graphics embedded invisibly on a webpage or in an email that may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns. In general, our website uses cookies and other tracking technologies as follows:
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Where necessary to run our website
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To optimize the functionality of our website
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For analytics purposes
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For purposes of ad targeting and marketing
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To determine if our email messages have been opened and acted upon
Cookies vary in how long they last. “Session cookies” terminate shortly after you terminate your internet session. “Persistent cookies” are stored on your device until a set expiration date. We use both session cookies and persistent cookies on our website.
Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. If you do not want to have cookies placed on your device, you should adjust your settings within or set your browser to refuse cookies before accessing our website. Please review your browser’s Help menu for instructions, or visit https://allaboutcookies.org/ for more information about cookies.
(b) Analytics.
We use analytics tools including Google Analytics to analyze how you interact with our website. This software may collect information such as your IP address, location, operating system, access time, duration of visit, and actions you take on our website. Google Analytics is owned and controlled by Google LLC. Data collected by Google is subject to its privacy policy. You may opt-out of having your website activity made available to Google Analytics by installing the Google Analytics browser add-on, available here.
(c) Session
Monitoring.
We may also use third-party analytics tools such as Mouseflow to track visitor click/touch, movement, scroll, and keystroke activity on our website. When you interact with us online, information related to your browsing behavior may be collected by us and our service providers. To opt out of Mouseflow, please click here.
(d) Online
Advertising.
We collect some information about you in order to target advertisements to you when you browse the internet or use social media. To set your preferences with respect to the use of advertising cookies on our website, please visit our
You can personalize the ads you receive or opt out of ads from Google by visiting the Google Ads Settings page. For more information about the use of Bing Ads or Microsoft Advertising on our website, please review the Microsoft Privacy Statement. Additional options for opting out of interest-based advertising can be found at: youradchoices.com/appchoices, https://optout.networkadvertising.org/?c=1, and optout.aboutads.info.
(e) Do Not Track Signals.
Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, visit allaboutdnt.com.
6. How Long We Keep Your Personal Information
We keep your personal information for as long as is necessary: (a) for the purposes for which the information was collected, as set out or referenced in this Policy; (b) to comply with applicable laws; (c) to establish, enforce, and exercise our rights and remedies, including to enforce any of the terms of use, terms of service, or other agreements that govern access to or use of our Services; and (d) for other purposes permitted by applicable law. We will then delete or destroy records of your personal information or anonymize the information to use it in accordance with applicable law.
Where personal information is collected for more than one purpose, we will retain the information until the purpose with the latest period expires.
7. How We Disclose Personal Information
Depending on your interactions with us and your use of our Services, we may disclose your personal information: (a) in accordance with your additional consents; (b) to the Mathnasium learning centres in Canada; (c) in accordance with applicable law or for legal/law enforcement purposes; (d) in connection with business transactions; and (e) as otherwise permitted by applicable law.
We have no responsibility or liability for the handling of your personal information by any of the persons or organizations to whom we disclose your personal information. The handling of your disclosed personal information by those persons and organizations is not subject to this Policy.
(a) Additional Consents.
We may disclose your personal information in accordance with additional consents (express or implied) that you give during your interactions and transactions with us.
(b) Mathnasium Learning Centres.
We may disclose your personal information to the Mathnasium learning centres in Canada with whom you interact or indicate an interest so that the Mathnasium learning centres may contact or interact with you. Each Mathnasium learning centre in Canada has its own privacy policy. We have no responsibility or liability for how Mathnasium learning centres collect, use, disclose, or retain your personal information.
(c) Legal/Law Enforcement Disclosures.
We may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant, or court or arbitral order or litigation disclosure obligation. We may also disclose your personal information to law enforcement agencies or other independent organizations if we reasonably believe the disclosure is necessary or appropriate in connection with national security, law enforcement, or other issues of public importance (including tax and regulatory compliance), or if we reasonably believe the disclosure is necessary or appropriate to protect and enforce our legal rights, interests, and remedies or to protect the rights, interests, and remedies of other persons (including the Mathnasium learning centres with whom you interact, and our service providers and customers), including to detect and prevent fraud and other illegal activities, and to enforce any of the terms of use, terms of service, or other agreements that govern access to or use of our Services.
(d) Business Transactions.
We may disclose your personal information in connection with a proposed or actual business transaction in which we are involved (e.g., a corporate amalgamation, reorganization, merger or acquisition, or the sale or transfer of some or all of our business or assets). However, we will only disclose your personal information to the extent necessary for each transaction.
8. How We Create, Collect and Use Non-personal Information
We may use your personal information to create and collect non-personal information – aggregated or anonymized data that does not relate to an identifiable individual, directly or indirectly. We may use, disclose, transfer, and retain non-personal information in accordance with applicable law.
If non-personal information is combined with personal information, then we will treat the combined non-personal information as personal information for the purposes of this Policy for as long as the non-personal information is combined with the personal information.
9. How We Disclose Personal Information
You have choices about the way we handle your personal information.
(a) Your account information.
If you have an account with the Mathnasium@home online learning platform, you can update or change your personal information in your account using the functionalities available through the Mathnasium@home online learning platform or by contacting our customer service representatives. Some of the personal information in your account is mandatory but other information is optional. You must ensure that all of your personal information in your account is and remains accurate, current, and complete.
(b) Marketing communications.
You can choose not to receive our marketing or promotional emails and text messages by clicking on “unsubscribe” in an email you receive from us or by replying STOP or by clicking on “unsubscribe” in a marketing or promotional text message you receive from us. It may take up to ten (10) business days to register a change to your communication preferences.
Please note that even if you have indicated your choice not to receive marketing or promotional emails or text messages from us, we may still communicate with you by email or text message (if you provide your mobile number for those purposes) regarding your account with the Mathnasium@home online learning platform and your use of the Mathnasium@home online learning platform and our Services (e.g., to send you invoices, receipts, or customer service messages) and as otherwise permitted by applicable law.
(c) Cookies.
As explained in section 5 of this Policy, you can use our cookie preference centre
to select your preferences for website cookies.
(d) Advertising Choices.
As explained in section 5 of this Policy, you can use our cookie preference centre
and other technical means to select your advertising preferences.
(e) Withdrawing consent.
You may withdraw your consent to our collection, use, and disclosure of your personal information as explained in this Policy at any time on reasonable written notice to us, subject to legal or contractual restrictions. To withdraw your consent, you may contact us in writing using the contact information in section 19 of this Policy.
If you withdraw your consent to our collection, use, and disclosure of your personal information for purposes that are integral to our relationship and dealings with you or your access to or use of the Mathnasium@home online learning platform or our Services, then you might not be able to proceed with your intended dealings with us or otherwise access, use, or receive the full benefit of the Mathnasium@home online learning platform or our Services.
If you withdraw your consent to our collection, use, and disclosure of your personal information for purposes that are not integral to our relationship and dealings with you or your access to or use of the Mathnasium@home online learning platform or our Services, then withdrawing your consent for those purposes will not affect your access to or use of the Mathnasium@home online learning platform or our Services.
If you withdraw your consent to our collection, use, and disclosure of your personal information, or if you request that we delete our records of your personal information, we may continue to retain and use your personal information: (i) to comply with applicable laws; (ii) to establish, enforce, and exercise our rights and remedies, including to enforce any of the terms of use, terms of service, or other agreements that govern access to or use of the Mathnasium@home online learning platform or our Services; and (iii) for other purposes permitted by applicable law.
10. How You Can Access and Correct Your Personal Information
We will rely on you to ensure that your personal information held by us is as accurate, complete, and up to date as necessary for the purposes for which we use the personal information. You must promptly notify us of any changes to your personal information using the functionalities available through the Mathnasium@home online learning platform, by contacting our customer service representatives, or by contacting our Privacy Officer using the contact information in section 19 of this Policy.
If you have an account for the Mathnasium@home online learning platform, you may access and update your personal information associated with your account using the functionalities available through the Mathnasium@home online learning platform or by contacting our customer service representatives.
You may reasonably request access to your personal information under our control and information about our use, disclosure, and retention of your personal information by submitting a written request to our Privacy Officer using the contact information in section 19 of this Policy. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information, and you will be entitled to verify the accuracy and completeness of your personal information and have the information corrected as appropriate. You might be required to provide us with information to verify your identity and pay a reasonable fee for access to your personal information. We may decline to process an access request that is unreasonably repetitive, frivolous, vexatious, or impracticable, or if we reasonably believe the requested access would infringe or jeopardize the privacy of other persons, or violate any applicable law or legal requirement, or for other reasons permitted by applicable law.
Depending on the jurisdiction where you reside, you might also be entitled to request the rectification of your personal information under our control if our collection, disclosure, or retention of the information is not authorized by law.
11. Where We Use, Process, And Store Your Personal Information
We and our service providers may use, process, and store your personal information at facilities in Canada and the United States of America. The personal information protection laws of countries other than Canada might be different from the laws of the jurisdiction in which you reside, and might permit the government, government agencies, courts, law enforcement agencies, and security authorities in those countries to access your personal information without notice.
12. Information Relating to Children
We do not knowingly collect personal information from anyone under 18 years of age without first obtaining the consent of their parent or guardian.
If we learn that we have collected personal information from a person under 18 years of age without the consent of their parent or guardian, then we will use commercially reasonable efforts to delete the information unless the parent or guardian provides the required consent or we are required by applicable law to retain the information. If you reasonably believe that we might have any personal information obtained from a person under 18 years of age without consent of their parent or guardian, then please contact our Privacy Officer using the contact information in section 19 of this Policy.
13. Social Features
Our Services may permit you to interact with another website, online service, or social media, such as enabling you to “like” Mathnasium on another website, online service or social media or “share” content from our Services with another website, online service, or social media (collectively, “Social Features”). If you choose to “like” or “share” content or post information using Social Features, that information may be publicly displayed on another website, online service, or social media, and other persons may have access to information about you and your use of the Services. Similarly, if you interact with us through Social Features, we may have access to additional information about you (for example, information about whether you “like” or “follow” our page on another website).
Please note that if you mention or comment about Mathnasium or our Services in your post on another website, online service, or social media, the website, online service, or social media may allow us to publish your post on our Services. Also, any information you post or otherwise provide to another website, online service, or social media is governed by their own privacy policies. You are solely responsible for the personal information that you choose to post or share in those situations. We have no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Policy.
14. Information About Online Chats
Our Services include online chat features to assist with answering questions and providing you with relevant information. If you chose to participate in an online chat, either with a virtual or live agent, the contents of the chat may be recorded and retained as a transcript and used by us in accordance with this Policy.
15. Data Security
We have implemented reasonable measures appropriate to the sensitivity and amount of personal information in our custody or control to help protect your personal information from accidental loss and from unauthorized access, use, alteration, deletion, and disclosure. Nevertheless, security risks cannot be eliminated and we cannot guarantee the security of your information collected through the Services or that your personal information will not be accessed, used, altered, deleted, or disclosed in ways not otherwise described in this Policy.
16. Emails and Text Messages about This Policy
You consent to our sending you emails and text messages (to the email addresses and mobile numbers you provide to us) regarding this Policy and related matters and as otherwise permitted by applicable law.
17. Disclaimers, Liability Exclusions/Limitations and Disputes
The terms of use, terms of service, and other agreements that govern access to or use of our Services contain important provisions disclaiming, limiting, or excluding our liability and provisions determining the applicable law and jurisdiction for the resolution of disputes. To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Policy or our collection, use, disclosure, and retention of your personal information. Nothing in this Policy amends any of those terms of use, terms of service, and other agreements.
18. Changes To This Policy
We may change this Policy from time to time. Our collection, use, disclosure, and retention of personal information will be governed by the version of this Policy in effect at that time. It is your responsibility to ensure that you read, understand, and accept the latest version of this Policy.
We may change this Policy from time to time. We will post each revised Policy on our website at https://www.mathnasium.com/ca, and we will provide additional notice of changes to this Policy as required by applicable law. All changes to this Policy will be effective when we post the revised Policy on our website at https://www.mathnasium.com/ca, unless the revised Policy states otherwise. Our collection, use, disclosure, and retention of personal information will be governed by the version of this Policy in effect at that time.
By maintaining your account with the Mathnasium@home online learning platform or using any of our Services after any change to this Policy is effective, you confirm your acceptance of the change and consent to our collection, use, disclosure, and retention of your personal information as explained in the revised Policy, except as may be expressly specified in the revised Policy. It is your responsibility to ensure that you read, understand, and accept the latest version of this Policy. The “Last Updated” date of this Policy (at the top of this Policy) is the date this Policy was last revised.
CONTACT US
If you have any questions, inquiries or complaints regarding this Policy or how we handle your personal information, or if you wish to withdraw your consent to our handling of your personal information, please contact our Privacy Officer by postal mail or email at: Mathnasium Canada Privacy Officer, 1200 Waterfront Centre, 200 Burrard Street, Vancouver BC V6C 3L6, Canada; email: data.privacy@mathnasium.com.
Or mailing us at:
Mathnasium LLC
5120 W Goldleaf Cir., Ste 400
Los Angeles, CA
90056-1661
